Privacy Policy
At WISP Digital, we are committed to safeguarding your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, wisp.nz, and engage with our services. By accessing or using our website, you consent to the practices described in this policy.
Information We Collect
We collect personal information that you provide directly to us, including but not limited to:
- Contact Information: Name, email address, phone number, and company details.
- Communication Data: Messages, inquiries, and any attachments you send to us.
- Account Information: Details provided during account registration, such as address and telephone number.
Additionally, we may collect technical information automatically, such as:
- Usage Data: Information about how you interact with our website, including pages visited and time spent.
- Device Information: Details about the device and browser you use to access our site.
- Cookies: Small data files stored on your device to enhance user experience. You can manage cookie preferences through your browser settings.
Use of Information
We utilise the information collected for various purposes, including:
- Providing and maintaining our website and services.
- Improving, personalising, and expanding our offerings.
- Analysing usage patterns to enhance user experience.
- Developing new products, services, and features.
- Communicating with you for customer service, updates, and promotional content.
- Sending marketing emails, subject to your consent.
- Detecting and preventing fraudulent activities.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share your data with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. We may also disclose information when required by law or to protect our rights and safety.
Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
Under the Privacy Act 2020, you have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccuracies.
- Withdraw consent for processing your data, where applicable.
To exercise these rights, please contact us at harris@wisp.nz.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete such information promptly.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
WISP Digital Agency
Email: harris@wisp.nz
Phone: 027 301 9164
Website: https://wisp.nz
This Privacy Policy was last updated on October 23, 2025.
